TERMS & CONDITIONS

Cancellation or Substitution:  We will make commercially reasonable efforts to keep the itinerary as it has been published; however, the final itinerary may vary due to availability and factors beyond our control.  We may in our sole discretion substitute services such as hotels or goods of similar quality for any service or goods stated in the itinerary. 

 

If a trip is cancelled, our liability shall be strictly limited to refund of the recoverable cost from vendors and subject to all vendor penalties.  Travel Leaders Student Tours will refund money that is returned to us from vendors.  TLST cannot guarantee that all vendors will offer full refunds: some may not.  Therefore, the vendor penalty will be deducted from the traveler’s payments prior to any refunds.

 

Payments are neither refundable, nor transferable unless the entire trip is cancelled by the school prior to vendor penalties.  TLST cannot guarantee that all vendors will offer full refunds: some may not.  Therefore, the vendor penalty will be deducted from the traveler’s payments prior to any refunds.

 

Your decision not to participate on a tour due to State Department warnings, fear of travel, or any other reason will be deemed a cancellation.  Money paid is not refundable or transferrable. 

 

Baggage:  We assume no liability for loss or damage to baggage in transit to and from a tour or while on tour.

 

Suppliers Acts or Omissions:  TLST acts as an agent to supply or arrange for the travel services named in your itinerary or otherwise to procure services or goods from third parties such as airlines, hotels, local hosts, guides, bus lines, restaurants, theme parks, providers of entertainment, performance venues, workshops, etc.  TLST assumes no responsibility for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned by reason of any act or omission of any of the suppliers.

 

Limitation of Liability and Damages: In no event will we be liable for any injury, loss, claim, damage or any special, punitive exemplary, direct, indirect, incidental or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, that arise out of or in any way connected to the tour, even if advised of the possibility of such damages.

Force Majeure:  We assume no responsibility for any personal injury, property damage or other loss, accident, delay, inconvenience or irregularity which may be occasioned by reason of any matter beyond our exclusive control including but not limited to a delay or cancellation that caused you to miss all or any portion of the trip; acts of God, acts of government, war, terrorist acts, riots, disaster, weather extremes or strikes.  We have no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards or climate extremes at locations to which you may travel.

 

General: 

I understand that room occupancy and pricing is on request.  After a rooming list is received from the group leader/school, traveler’s final balance will be established based on his/her room occupancy type.  The price will be adjusted accordingly, and an invoice will be sent to the traveler; any residual balance will be due within 7 days.  Over payments will be refunded.

 

Trip inclusions are subject to availability at time of group’s booking.  Suppliers may impose surcharges depending on the price of fuel, taxes etc.  Any additional charges imposed by vendors will have to be paid prior to travel.

 

I understand that TLST may use photos of travelers for promotional materials and/or social media.  Any one that does not want to be included in possible marketing promotional materials, please email [email protected] with a message that says “opt out to marketing”.  Be sure to include the name of all travelers, the name of the group, and date of trip.

 

I understand that if I cause any damages to hotel properties, I am 100% responsible for the damages assessed by the hotels.  I understand that the rooms should be maintained and lived in with the utmost respect, as it is someone else’s property.  If I cause any damage, an invoice will be sent to the traveler by the hotel operator and the traveler will be responsible for paying the damages as soon as the invoice is received.

 

I understand that if I cause any damage to any venue while on tour, I am 100% responsible for any monetary damage.

Payments must be made in a timely manner. Note: A late fee of $25 may be accessed if payments are not received within 7 days of the due date after initial deposit. Please refer to the payment schedule. The payment schedule will also be on all invoices you receive.

 

I understand that the person that submits the registration for this trip and agrees to these terms and conditions, is taking responsibility for everyone on that reservation.

 

We reserve the right to decline to do business with anyone on a nondiscriminatory basis.

 

The airlines, hotels, cruises, and other suppliers whose travel or other services are offered are independent third parties and not subsidiaries, affiliates, agents or employees of Internova travel group. Internova travel group is not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of these suppliers, or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Internova travel group has no liability for and is unable to make any refund in the event of, any delay, cancellation, overbooking, strike, travel restriction(s), force majeure or other causes beyond its direct control.

Passports and Visas:  You are solely responsible for complying with passport and visa requirements.  For U.S. travelers, international travel requires a passport valid six (6) months beyond your intended return travel date.  Many destinations also require that visas be obtained prior to travel.  It is recommended that you check with the U.S. Department of State for the latest passport and visa requirements.

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